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INDEX

ACADEMIC ADVISING

Immediately upon your arrival at UCSC, your department should assign a faculty adviser. Your adviser is your personal consultant on academic matters and serves as a liaison between you and your department in procedural matters, such as oral examinations and the submission of your thesis. You are urged to maintain close and frequent contact with your adviser. You may change advisers in consultation with your department.

Graduate programs are expected to have well-defined criteria for completion of degree programs and to keep students informed of all changes in the rules, policies, and procedures in the graduate program which affect them. Formal evaluation of students at the end of their first quarter of attendance is recommended, and an annual review of all students is mandatory. This provides encouragement and support to those students making acceptable progress and may assist students by identifying potential problems.

While each academic unit is free to develop its own process of student evaluation and advising, it is generally accepted that certain elements are essential:

• Within the context of each course in which the student enrolls, an evaluation of the student's performance by the instructor;
• For those students engaged in research activities, frequent evaluation and advising on an informal basis by the supervising member of the faculty;
• Continuing supervision of dissertation or thesis work by the primary faculty adviser with progress evaluated and discussed with the student on at least a quarterly basis.

Each department establishes its own procedure for annual graduate student review. Probably it will differ for Master's and doctoral students, and for doctoral students before and after advancement to candidacy.

Annual evaluation ordinarily is the joint responsibility of the Graduate Representative and the assigned faculty adviser or the chair of the student's doctoral committee. An evaluation should include a brief review of the student's work to date, with particular attention to the period since the last report, describing the student's progress toward the degree, pointing out any areas in which improvement is recommended or required, and establishing academic objectives for the following period.

The results of annual reviews are committed to writing and signed by the supervisor and another faculty member. This is to ensure evaluation and consent by more than one individual faculty member, who may also be a principal source of financial and other support. Before a doctoral student has advanced to candidacy, the second signer may be the Graduate Representative; after advancement, a second thesis committee member must also sign. The annual evaluations are distributed to the student and kept in the student's file in the department office. They form the basis decisions about continued financial support, academic probation and dismissal, extensions of financial aid beyond normative time, and other matters.

ACADEMIC PROGRESS

The Graduate Council has reviewed and approved (on 6/8/00) the following policy regarding satisfactory academic progress:

• A duly registered graduate student is considered to be in good standing so long as (a) the student not advanced to candidacy undertakes a minimum of two upper division or graduate level courses per quarter and passes a minimum of five 5-credit courses toward a terminal degree or certificate by the end of each academic year; the student advanced to candidacy undertakes and passes at least one course per quarter, usually Thesis Research, OR (b) the student's department or committee of studies determines that she or he is making satisfactory academic progress toward a terminal degree or certificate, AND (c) the student's progress meets the minimum criteria indicated below.
• The academic progress of each continuing graduate student shall be reviewed annually by the student's department or committee of studies and the results reported to the Dean of Graduate Studies and to the Financial Aid Office no later than May 31.
• A student whose academic progress is judged not satisfactory will be placed on academic probation until such time (one academic year, maximum) as her or his progress has become satisfactory once again and the Dean of Graduate Studies has been so informed in writing by the Graduate Representative of the student's department.
• Students on academic probation are not eligible for merit fellowship support and will receive lower priority for academic appointments at UCSC (including Teaching Assistant, Teaching Fellow, Graduate Student Researcher, etc.). Special justifications will be required to appoint probationary students so long as there are any other students in the program who lack financial support.
• A student whose academic progress has been found not satisfactory in two successive annual reviews will be subject to dismissal from the University.
• A full-time student who has been enrolled in the same graduate program for four calendar years without advancing to candidacy for the Ph.D. is not considered to be making satisfactory progress and will be placed on academic probation until advancement is achieved.
• A student who has been advanced to candidacy for more than three calendar years is not considered to be making satisfactory academic progress and may be placed on probation for up to one academic year by the student's department.
• A full-time master's degree student is considered not to be making satisfactory progress beyond three calendar years of enrollment and may be placed on probation for up to one academic year by her or his department.
• Students on probation will continue to be eligible for institutional, state, and federal need-based assistance for up to one academic year to support their efforts to make up satisfactory academic progress shortfalls.
• A student who fails to register promptly following expiration of an approved leave of absence is not in good standing. The usual term for a leave of absence is three academic quarters, and all requests to extend or renew a leave must be approved in advance by the Dean of Graduate Studies.
• Only students in good standing are eligible for leaves of absence. Students who are neither registered nor on an approved leave of absence are not in good standing. Only students in good standing are eligible to use the Filing Fee.

 

Time to Degree

Full-time graduate students are expected to complete their degree objectives within the following maximum time frames:

• Certificate students: one calendar year from the date of first enrollment in the program
• Master's degree students: three calendar years from the date of first enrollment in the program
• Ph.D. students: seven calendar years for all programs except Literature and History of Consciousness, where it is eight years.

Part-time graduate students are subject to the same provisions as full-time students, except that satisfactory progress toward degree completion is measured at a minimum of one course per quarter or three courses per academic year, and the maximum time frame is prorated accordingly:

• Certificate students: two calendar years
• Master's degree students: six calendar years
• Ph.D. students: eleven calendar years (Once advanced to candidacy a student is considered full-time when enrolled in thesis research.)

For the purpose of measuring satisfactory academic progress, course incomplete, withdrawals, repetitions, and noncredit courses do not count as courses completed.


ACADEMIC SUPPORT AND SERVICES FOR VETERANS

Services for Transfer and Reentry Services (STARS) provides a broad range of academic and personal support services to military veterans during their transition to the university and while they are enrolled at UCSC. The main STARS office is located in room 216A of the Academic Resource Center. Contact staff at (831)459-2552 or (831)459-1520 or visit the STARS website, stars.ucsc.edu

 

ACCESSING MYUCSC PORTAL

Type "my.ucsc.edu" on the address line of any web browser (except AOL). You do not need to include "http" or "www." Log in with your student ID, which begins with the letter "W" followed by seven digits, and your password. Please note that the log in is case-sensitive. Once you are logged in the relevant links appear in the blue colored area of the page. If you need assistance with enrollment, call the Registrar's Office at (831)459-4412 Monday through Friday from 8:00 to 5:00, or send an e-mail to Registrar@ucsc.edu. You may also visit the Office of the Registrar located in Hahn Student Services, near the north entry. Counter hours are 9:00 to 4:00 Monday through Thursday and 10:00 to 2:00 on Fridays. For technical support, please contact the ITS Help Desk at (831)459-4357 (HELP) or send email to help@ucsc.edu

 

ADDRESS CHANGES

It is important for UCSC offices to have access to accurate address information for all UCSC students.UCSC relies on the addresses on the MyUCSC portal to send you official information. You must update your address each time you change your residence, or you will miss important documents and deadlines. Read through the definitions below to understand the different types of addresses maintained by UCSC before making changes. 

Mailing (year round): This should always be your current address. It is your responsibility to keep this address up to date and prevent important campus mail from being misdirected. Billing statements are mailed to the local address unless you establish a third-party billing address. Mailings to this address may include credit balance refunds and general mailings from campus units. The Financial Aid Office uses this address for all mailings during the academic year. During fall, winter, and spring quarters, you may use a campus address as your local address, but remember to keep your mailing address updated during the summer, so you do not miss important communications and deadlines.

Permanent (year round): This address may be the same as your local address or the address of a relative, but it may not be your college address. Your diploma will be sent to this address. The Financial Aid Office uses this address during the summer if mail is returned, and they have been unable to contact you using other addresses.  

Billing (year round): If you would like your Statement of Account mailed to a third party, such as your parents, grandparents, or guardian, you must establish a billing address. Billing addresses are used only for statements going to someone other than you.

Foreign: Required for students on F and J (nonimmigrant) visas.

Residence: Required for students on F and J (non-immigrant) visas.

ALCOHOL AND OTHER DRUG POLICIES AND PREVENTION

UCSC has the responsibility to provide a healthy environment where the use of alcohol and other drugs does not interfere with learning. To that end, the University is committed to maintaining a campus environment that makes the abuse of alcohol or the use of illegal, non-prescribed, or harmful drugs an unacceptable behavior.

The AOD policy for UCSC students is published in the Student Policies and Regulations Handbook, which is available at the Student Judicial Affairs Office in 245 Hahn, or on the web at www2.ucsc/judicial

The SHOP (Student Health Outreach and Promotion) at UCSC offers Alcohol and other Drug Education. Located in the basement of the Student Health Center, SHOP offers confidential, non-judgmental information, outreach and resources for issues related to AOD use, whether a student is concerned about their own use or that of a friend or family member. SHOP offers ongoing training for students and staff members, volunteer opportunities, assistance for any student who is in recovery and wishes to connect with other students in recovery or wants referrals for further treatment. SHOP co-sponsors a variety of alcohol and drug free events. For more information, contact SHOP at 9-3772 or email shop@ucsc.edu or through the web at www2.ucsc.edu/healthcenter.

Principles to Minimize Alcohol Risk:

The following principles characterize UCSC policy:

• Abstinence is accepted and provided for in all circumstances;
• Any alcohol consumption in high-risk settings, e.g. active sports, driving, is actively discouraged;
• Heavy consumption is discouraged at all times;
• Moderate consumption in low-risk situations is accepted.

Health Risks of Alcohol and Other Drug Use:

The consequences of the use of alcohol and other drugs can result in short- and long-term negative effects. Poor judgment, the loss of clarity and ambition, and the inability to deal with personal problems are often associated with habitual and long-term alcohol and other drug use. 

Discipline and Penalties

Students are cautioned that they will be disciplined for violations of the UCSC Alcohol and Drug Policy. Sanctions for violation of university policies or campus regulations may include restitution, censure, treatment, loss of housing, suspension, and dismissal.

In addition to disciplinary action, students may face drug related legal penalties as described below:

• For manufacture, sale or distribution of illicit drugs (a felony): state prison sentence;
• For felony distribution or possession with the intent to distribute a controlled substance on university property: up to twice the prescribed sentence for the original offense and twice the prescribed parole time;
• For simple possession of controlled substances, i.e., narcotics, amphetamines, barbiturates, cocaine, hallucinogens, etc. (for marijuana see below): civil fines of up to $10,000 per violation, jail sentence, and denial of federal benefits including financial aid;
• For possession of less than one ounce of marijuana (a personal misdemeanor): fine of up to $100;
• For possession of one or more ounce(s) of marijuana for personal use (a misdemeanor): fine or jail sentence;
• For cultivation or possession for sale, or sale of marijuana (a felony): state prison sentence

In addition, it is a misdemeanor to sell, furnish, give or cause to be sold, furnished or given away, any alcoholic beverage to a person under 21 or any obviously intoxicated person.

All members of the university community are expected to comply with the policies and regulations applying to campus activities, organizations, and students. These policies are addressed in detail in the UCSC Rule Book, Appendix D.

ANIMAL RESEARCH

The Chancellor's Animal Research Committee (CARC) reviews all proposed use of nonhuman vertebrates for research and educational purposes on or off campus, including observation with no contact and use of postmortem material. CARC approval is necessary before observing, contacting, or ordering vertebrates or their tissues, blood, or cells. Student projects must have a faculty sponsor. For more information, please email carc@ucsc.edu, go to the CARC website at http://carc.ucsc.edu/, or call the CARC Office at x9-3150.

APPEALING ACADEMIC JUDGMENTS

The Graduate Council has reviewed and approved (on 6/8/00) the following policy on academic appeals. Students have the right to appeal various institutional judgments concerning their academic progress or performance. To appeal a determination that you are not making satisfactory academic progress, you must petition your department in writing. The petition must document any extenuating circumstances and specify why the appeal should be granted. A department's decision may be further appealed in writing to the Graduate Dean. Students may petition the Graduate Council of the Academic Senate to hear a final appeal. The same procedure applies in cases of academic probation or disqualification.

Appealing Narrative Evaluations

An appeal may be filed if the student is persuaded that the instructor has given a grade notation or narrative evaluation based on: (A) inappropriate criteria such as race, politics, religion, age, sex or national origin; (B) capricious or arbitrary application of appropriate criteria in a manner not reflective of student performance in relation to course requirement.

An appeal must be initiated within one year from the date the evaluation becomes part of the student's academic record in the Office of the Registrar. The student must seek resolution of the disputed narrative evaluation sequentially from:

1. The instructor who provided the evaluation.

2. Either (a) or (b) as applicable:

(a) when the student's graduate program discipline and the department sponsoring the course are the same, then the student, instructor, and department chair (or her/his delegate) collectively will seek to resolve the matter.

or

(b) when the student's graduate program discipline and the department sponsoring the course are of different disciplines, then the student, the instructor, the chair (or her/his delegate) of the graduate program, and the chair (or her/his delegate) of the department sponsoring the course collectively will seek to resolve the matter.

3. The Dean of Graduate Studies (who also is a voting member of the Graduate Council).

4. The Graduate Council.

If the student appeals in writing to the Chair of the Graduate Council, the Dean of Graduate Studies will forward all pertinent documents to the Chair of the Council for her/his evaluation. The Chair may request additional information (e.g., course syllabus, TA reports, other narrative evaluations, etc.).

The Graduate Council will review the file and determine whether a prima facie case exists to justify a formal hearing.

If a hearing is to be held, the student and instructor will be notified in advance. Each party shall provide the other with relevant materials, including names of witnesses, which are to be introduced at the hearing. This material should be provided to the Graduate Council at least seven (7) days prior to the hearing.

A formal hearing will follow these procedures and conditions:

1. The student shall have the right to:

a. be present throughout the hearing;

b. be accompanied by a Senate member of her/his choice;

c. present evidence, including witnesses, first; and

d. examine all witnesses presented by the instructor.

 

2. The hearings will be confidential and limited to the principals (student, Senate member selected by the student, and instructor) and members of the Graduate Council (but see 3 and 5 below).

3. By prior arrangement, witnesses may be interviewed as part of the hearing process.

4. At the request of the Graduate Council or the student, all witnesses other than the student and the instructor shall be excluded from the hearing except when testifying.

5. Evidence may be oral or written, but must be limited to issues raised in the original written complaint. Formal rules of evidence shall not apply, and evidence shall be admitted if of the type upon which reasonable people are accustomed to rely in the conduct of serious affairs. The Graduate Council will exclude irrelevant or unduly repetitive evidence. At its discretion the Graduate Council may agree to hear arguments as to the correct resolution of the matter.

6. The meeting shall be tape recorded, or, at the option of the student, a stenographer may be provided at the student's expense. The student shall have access to a copy of the tape recording and may copy the tape at her/his expense. All records pertaining to the hearing shall be kept by the Graduate Council for a period of three (3) years. Student records shall be retained beyond that time if there is an outstanding request to inspect and review them.

7. The Graduate Council will reach its decision at a subsequent time, but within thirty (30) days, and in private.

AUDITING OF CLASSES

You may audit (sit in on) a regular course with the permission of the instructor in charge. The instructor may allow you to attend course meetings, but only if adequate facilities are available after all students who wish to enroll officially have done so. The instructor is not obligated to devote time to your work. Auditors ordinarily do not write papers or take exams. Since you are not enrolled in the class, there is no record kept; and you receive no grade notation, evaluation, or credit. You are not eligible to audit classes if you've been barred or disqualified for academic or disciplinary reasons or have withdrawn or are on a leave of absence. You may not audit Summer Session courses.

 

BILLING STATEMENT (Statement of Account)

Statement of Account

Each student has a financial account with the university. Statements of account are sent for each month there is account activity. Activities include such transactions as registration and housing fees, library fees, special class fees, financial aid credits, cash payments, and adjustments to charges. Statements will be mailed if the account has an unpaid balance of over $5. Invoices are available on the student portal, my.ucsc.edu, each month there are billable charges. A link to the billing schedule can be found on http://sbs.ucsc.edu

Outstanding balances are due upon presentation and considered delinquent after the due date. Payments received by the Cashier after the delinquent date noted on the Statement of Account may be subject to late fees. In addition to the monthly late fee, there are several other types of late payment fees on campus. Additional information regarding late fees can be found in the following: the back of the Statement of Account, housing contract, and in the quarterly Schedule of Classes. Enrollment into classes and request for transcripts may be denied due to a past due debt or returned check.

Statements are mailed to the mailing address. It is the responsibility of the student to insure that the university has the correct billing address on file. Late fees will not be waived due to incorrect addressing. Late fees are only cancelled when the original charge is in error. Refer to the back of your statement for additional campus information.

Payment of Fees

Registration fees are included on your monthly billing statement. To complete registration, any unpaid balance from previous bills must be paid in addition to registration fees. You will be billed for registration fees according to this schedule:

Statement Mailed/Payment due:

Fall Aug 21/ Sept. 29
Winter Nov17/ Jan. 8
Spring Feb26/ Apr. 13

If you do not receive a billing statement or lose the one you receive, you can view it online on My.UCSC.edu; check that your billing address is correct on MyUCSC. If you still have questions, you may contact Student Business Services.

Note that fees must be received by the Cashier by the published deadline to avoid assessment of the $50 late fee.

        Payroll Deduction/Fee Deferment (PDFD): If you have received a teaching assistantship or graduate student researcher position, you may apply to have your fees automatically deducted from your salary, by completing a PDFD form. You must apply for a PDFD by the registration due date to avoid a $50 late fee. If you know you will be employed as a TA/GSR for the entire year, you can authorize an annual PDFD and the fees will automatically be deducted from your salary during the entire year. However, if there will be a break in your employment, i.e., employed fall, not employed winter and then employed spring, you will need to complete a fee deferment for fall quarter and a new fee deferment spring quarter if you want your fees deducted from that quarter's earnings.

If you should complete a PDFD for the entire academic year, and then find you will not be earning salary the entire year, you must immediately inform the Graduate Division Office and you will then be responsible for full payment of the fee deferment. This is also the case for any quarter you have authorized payroll deductions and you have no earnings, i.e., your appointment is cancelled, you have decided not to TA/GSR, etc.

The PDFD only covers registration and tuition fees. If you have an outstanding balance prior to registration fees being billed, you are responsible for paying the previous balance. The PDFD will not be effective and the fee offset credits will not apply to your account until your previous balance is paid. Failure to pay your previous balance prior to the registration deadline will result in the cancellation of your PDFD and you will have to apply for a new PDFD when the previous balance is paid. Failure to pay your previous balance may also result in the cancellation of your registration and your TAship or GSRship.

If you have received a financial aid or graduate award, your fees may have been paid; contact the Office of Financial Aid or the Graduate Division about any questions concerning these payments.

        The Deferred Payment Plan (DPP) provides students with an alternative method of budgeting and paying registration fees. It allows these fees, to the extent not covered by scholarships, loans or other financial aid, to be paid in monthly installments. Students have a choice of applying for a 3 or 9-month payment plan. A nonrefundable application fee of $25 for the three-month plan, and $60 for the nine month plan is required. Students receiving financial aid sufficient to pay their registration fees in full are not eligible for this plan. For more information about how to apply for DPP, contact the Office of Accounts Receivable, 203 Hahn Student Services Building, (831) 459-2107, or at oarinfo@cats.ucsc.edu , URL: http://sbs.ucsc.edu

CAMPUS CALENDAR

The Campus Calendar [http://www.ucsc.edu/news_events/calendar/] is a World Wide Web based listing of events sponsored or presented by administrative units, the colleges, and student organizations. Managed by the Public Information Office, the Campus Calendar is an important resource for anyone planning an event on campus, and provides a broad range of advertising event opportunities. Information from the Campus Calendar is used to generate the weekly This Week at UC Santa Cruz flyers distributed and posted across campus as well as the weekly event announcements on KZSC, and weekly Events @ UC Santa Cruz listing in the Good Times newspaper. Student organizations submit event information via SOAR. For more information about the Campus Calendar, please call 459-2495 or email to calendar@ucsc.edu.

CAREER CENTER

The Career Center, located on the 3rd floor of the Bay Tree Bookstore, provides a variety of services for current graduate students. In addition to career advising, workshops on career assessment, job search, interviewing, and resume preparation are available each quarter.

The Career Center library contains updated information on job search strategies, resume and curriculum vitae preparation, and specific career information. A special section on preparing for the academic job search is contained in the current graduate student section of the library.

Mara MacDonald is the career adviser for graduate students. Her email is maramac@ucsc.edu and her telephone number is 831-459-1409. Mara can assist you in formulating future career goals through exploration of personal interests and skills. Any graduate student considering a nonacademic career will want to become familiar with the resources of the Career Center and its contacts in the nonprofit and private sectors.

The Center sponsors several programs which give students the opportunity to establish valuable career contacts. Through the alumni Career Advice Network, graduate students can discuss career possibilities with UCSC graduates and professionals who are working in specific fields. The quarterly job fairs give students the opportunity to meet with representatives from business, government and nonprofit agencies. The Center also arranges on-campus interviews with recruiters.

If you wish to apply for educational positions, you are advised to establish a placement file with the Center. This fee-based service holds and distributes letters of recommendation for MS and Ph.D. candidates.

The Career Center is open Monday-Friday from 9:00-12:00 and 1:00-4:00

CASHIER

The Cashier's Office is located at 102 Hahn Student Services, ext. 9-2278. Window hours are 9 a.m. to 4 p.m. Monday through Friday. All student fees and fines can be paid in person, by mail, or through the 24-hour depository, located outside the north entrance of the building.

CENTER FOR TEACHING EXCELLENCE (CTE)

The Center for Teaching Excellence (CTE) is a professional resource dedicated to promoting, sustaining, and recognizing teaching excellence at UCSC. CTE programs and services support instructors in their efforts to develop as teachers, to enhance the quality of instruction, and to improve students' learning. CTE serves graduate students as well as faculty. Regular programs and services available to graduate students the Annual Teaching & Learning Symposium, TA development conferences and workshops, mid-quarter class observations, class interviews, electronic mid-quarter analysis of teaching, videotaping of teaching, and individual consultation on teaching. The Center for Teaching Excellence is located on the first floor of Kerr Hall in Room 133. For more information, visit the CTE Web site: http://ic.ucsc.edu/CTE/ .

CERTIFICATE REQUIREMENTS

The following requirements, as reviewed and approved by the Graduate Council (on 6/8/00), pertain to all applicants for a Graduate Certificate.

The Science Communication and Theater Arts Departments offer intensive one-year programs leading to a Graduate Certificate of Completion. It is important to note that these fifth-year programs are not degree granting. The requirements for these certificate programs vary greatly from department to department.

Residency

The minimum residency requirement for a Certificate at the University of California is three quarters. During each quarter of residency you must enroll in the number of courses required by your department (in no case fewer than two upper division or graduate level 5-credit courses). In order to be eligible to receive a certificate from UC Santa Cruz, you must be registered at the Santa Cruz campus for at least two of the three quarters.

NOTE: These are University-wide minimum residency requirements. The exact number of courses required to complete the certificate will depend on your preparation for graduate study and on your progress toward the degree as evaluated by your department.

Additional Requirements

By satisfactorily completing the academic requirements as determined by the department, and by fulfilling the residency requirement, you become eligible to receive a certificate. You must submit an Application for the Certificate to your Department Assistant for review by the end of the second week of the quarter in which you intend to receive the certificate. The Department Assistant will forward your application to the Division of Graduate Studies.

CHECK DISBURSEMENTS

Graduate student financial aid checks and fellowship checks are disbursed quarterly via Electronic Funds Transfer (EFT) or mail only. Sign up for EFT to have your financial aid or fellowships money directly deposited into your personal bank account. If EFT has not been authorized, a check will be generated and mailed to your mailing address on file. You must be enrolled in at least 5 units to receive any financial aid disbursements. You must have a mailing address and/or permanent address on file to receive a refund. Please check MyUCSC to ensure all your information is up to date.

For more information and an application, stop by the Office of Student Business Services, or call 459-2107. Applications can also be accessed via the web at http://sbs.ucsc.edu.

Other SBS Services/Contacts

Student Business Services offers Financial Planning Workshops on an individual or group basis. If you want more information about budgeting your money, managing debt (student loans, credit cards) or student loan repayment and consolidation options, stop by the office or call 459-4699 to schedule an appointment.

The Office of Student Business Services also provides collection services for Perkins and University Loans, short-term loans, and all other campus debts. Contact 459-2940 or 459-2136 to schedule an appointment.

The Office of Student Business Services makes its services accessible to persons with disabilities. Phone: (831) 459-2107. E-mail: oarinfo@ucsc.edu . URL: http:/sbs.ucsc.edu

The Office of Student Business Services will place enrollment and transcript holds for outstanding debts, returned checks or missing addresses.

COLLEGES OF UCSC

UCSC's collegiate structure is one of its most distinctive features. The ten Santa Cruz colleges are usually listed in the order of their founding: Cowell, Stevenson, Crown, Merrill, Porter, Kresge, Oakes, College Eight, College Nine, and College Ten. For a description of the colleges and their respective characteristics, see the UCSC General Catalog.

As a graduate student at UC Santa Cruz, you have the opportunity to affiliate with any one of the ten colleges. Your participation in the activities of a college is voluntary and may range from taking an occasional meal to living there and participating in the teaching and residence preceptorial programs.

Questions about affiliation with a particular college should be directed to the college's provost.

COPY FACILITIES

XpressIt! - Campus Business & Creative Services

XpressIt! is UCSCs one stop place for digital imaging, printing, mailing, and shipping.  Fast, economical, convenient, and friendly  service is tailored specifically to the students, faculty, staff, and  visitors of UCSC.

Our services include:  FAX, computer time/Internet rental,  digital  photo services,  color and black & white digital copy and printing;  document scanning,  posters and banners;  CD/DVD creation and 

duplication; laminating, hardcover thesis binding, customized T- shirt, coffee mug, mousepad, photo buttons, and calendar gift items;  and mail and shipping services.

Copyright clearance and custom textbook production for UCSC classes  is offered through our Professor Publishing Services with convenient  on-campus sales through Bay Tree Bookstore.

XpressIt! is located at the Quarry Plaza by the big rock and is open from 7:30 A.M. to 10 P.M. Monday through Friday throughout the  academic year, with shorter hours during the Summer.  Call 459-4104 

for more information about hours and services, or send an email to  xpressit@ucsc.edu.  See us online at: xpressit.ucsc.edu

COUNSELING SERVICES

Psychological counseling services are available at each college and at the Counseling and Psychological Services (CPS) central office which is located in the Student Health Services building. Counseling psychologists have extensive experience in helping graduate students clarify their sense of direction, set realistic goals, and better understand their personal problems. Graduate students can meet with a counseling psychologist individually or they can join one of the numerous counseling groups which are offered throughout the year. The goal of both individual and group counseling is to facilitate effective functioning during a student's stay at UCSC. All of the information that is communicated to a counseling psychologist is treated confidentially in accordance with the legal and ethical standards pertaining to the practice of psychology.

Counseling psychologists also are available to consult with individuals, groups, committees, and other college community organizations in such areas as psychological problem solving, conflict resolution, ethnic and cross-cultural matters, and organizational development.

Further information or an appointment may be obtained by visiting the central counseling office or by phoning 459-2628 or checking our website at http://www2.ucsc.edu/counsel.

CRIME AWARENESS AND CAMPUS SECURITY ACT

The security of all members of the campus community is of vital concern to the University of California at Santa Cruz. Every fall the campus publishes a report containing the following:

Crime prevention advice, the law enforcement authority of the UC Police, policies concerning the reporting of crimes and emergencies, policies concerning security and access to campus facilities, descriptions of programs regarding campus security procedures and practices, a statement of policy regarding the possession, use and sale of alcoholic beverages and the enforcement of drinking, drug and weapons laws, and crime statistics for the most recent three-year period.

A copy of this report may be requested from the University of California Police (x9-2231). Information may also be viewed on the UCSC Police Web site http://www2.ucsc.edu/police/.

DEGREE REQUIREMENTS (MASTERS)

The following requirements, as reviewed and approved by the Graduate Council (on 6/8/00), pertain to all applicants for a master's degree.

Some departments offer programs that terminate at the master's degree: Applied Economics and Finance, Education, Music, and Marine Sciences are exclusively master's programs, while Chemistry, Literature, Physics, Earth Sciences, Computer Sciences, Computer Engineering, Electrical Engineering, and Mathematics admit some students specifically to a master's degree track. In most departments a student may earn a master's degree en route to the Ph.D. degree.

Residency

The minimum residency requirement for a master's degree at the University of California is three quarters. During each quarter of residency you must enroll in the number of courses required by your department (in no case fewer than two five-credit upper division or graduate level courses). In order to be eligible to receive a master's degree from UC Santa Cruz you must be registered at the Santa Cruz campus for at least two of the three quarters.

NOTE: These are University-wide minimum residency requirements. The exact number of courses required to complete the degree will depend on your preparation for graduate study and on your progress toward the degree as evaluated by your department.

Additional Requirements

By satisfactorily completing the academic requirements as determined by the department and approved by the Graduate Council, and by fulfilling the residency requirement, you become eligible to receive a master's degree. You must submit an Application for the Master's Degree to your department for review by the end of the second week of the quarter in which you intend to receive your degree.The Department Assistant will then forward your application to the Division of Graduate Studies.

If your department requires a thesis, a Committee to read and evaluate the thesis is appointed by your department, and the department shall at the same time notify the Graduate Studies Office of the membership of the Committee by the end of the second week of the quarter in which the degree is to be granted. The majority of the membership of a thesis reading committee shall be members of the Santa Cruz Division of the Academic Senate. A change in the membership of the committee, once appointed, may only be made with the approval of the Graduate Dean. See Academic Calendar for specific dates. http://reg.ucsc.edu/calendar/

If your department requires a thesis, it must be a professionally finished work in format, style, spelling and appearance, abiding by the Thesis and Dissertation Guidelines available from the Division of Graduate Studies. The required number of copies of the thesis, signed by your thesis committee must be filed with the Division of Graduate Studies by the last day of instruction in the quarter in which you expect to receive your degree (see Academic and Administrative Calendar). You may be eligible to use the Dissertation Filing Fee in lieu of full registration fees for the quarter in which you file your thesis (see Filing Fee).

Further questions about thesis and program details should be directed to your adviser or the Division of Graduate Studies.

DEGREE REQUIREMENTS (PhD/EdD/DMA)

The following requirements, as reviewed and approved by the Graduate Council (on 6/8/00), pertain to all applicants for a doctoral degree.

Residency

The minimum residency requirement for a Ph.D. degree at the University of California is six quarters. To receive a degree from UC Santa Cruz you must be registered at the Santa Cruz campus for at least three of the six quarters. A minimum of one quarter in residence must elapse between advancement to candidacy and the awarding of the degree.

NOTE: These are University-wide minimum residence requirements. The exact number of courses required to complete the degree will depend on your preparation for graduate study and your departments' evaluation of your academic progress.

Language Requirement

Subject to the approval of the Graduate Council, each department determines the language requirement appropriate to its subject matter, and defines how this requirement is to be met (some departments have no language requirement).

When the department's language requirement is satisfied it is the responsibility of your adviser to notify the department chairperson who, in turn, completes a Language Requirement Report Form and sends it to the graduate office. You must have satisfied the language requirement before taking the qualifying examination for advancement to candidacy for the doctoral degree.

Qualifying Examination

Before you can be advanced to candidacy you must pass an oral examination. A written examination may also be required. You must be a registered graduate student the quarter you take your qualifying examination.

The qualifying examination is administered by a committee consisting of at least four examiners. The Chair of the Committee must be a tenured faculty member. Department policy determines whether or not the thesis advisor can be chair of the examination committee. The outside member should be a tenured faculty member either from a different discipline from the Santa Cruz campus or a tenured member of the same or a different discipline from another campus.

The procedure for nominating examiners varies, but in a typical situation the department would consult your adviser who would have already conferred with you on its composition. The department then submits its nomination to the dean of the Division of Graduate Studies for approval. Nominations must be forwarded to the graduate dean at least one month prior to the date of the examination. If your committee is approved you, your committee and your department will be notified.

The examination results should be written as soon as possible after the exam, within the week would be preferable, but at least within the month. The committee sends its report to the Division of Graduate Studies. If you pass the qualifying examination, the department forwards the examination report and your $65 check for advancement to candidacy. If you fail the examination, you will be so informed, and a second (and final) examination will be arranged, unless the department successfully petitions the Graduate Council to waive your right to re-examination. Only under extraordinary circumstances will a committee's membership be altered between a failed examination and the second attempt. If the report of the qualifying examination is not unanimous, the graduate dean will investigate and present the case to the Graduate Council for a final decision.

Advancement to Candidacy

Before applying for advancement to candidacy you must satisfy the language requirement (if applicable), pass the qualifying examination, complete all required course work, clear all incomplete from your record, and submit a Dissertation Reading Committee form to the Dean of Graduate Studies for approval.

Advancement to Candidacy takes effect on the first day of the quarter following the receipt of the Qualifying Examination Report and the Dissertation Reading Committee Form, Language Requirement form (if applicable) and $65 Advancement to Candidacy fee in the Graduate Studies office. Additionally, you must be registered for at least one quarter between advancing to candidacy and the awarding of the degree.

If the doctoral degree is not awarded within seven years from the date of Advancement to Candidacy, the student's candidacy shall lapse and the student will be required to pass a new qualifying exam prior to submitting the dissertation or undergo such other formal review as the student's department shall direct, and the result of this examination or review shall be transmitted in writing to the Graduate Council. This regulation will not affect students who advanced to candidacy prior to Fall, 1992.

Dissertation

If you are a Ph.D. candidate you must prepare and submit a dissertation that is based on original research and meets the requirements of your department. A Committee to read and pass upon the dissertation is appointed by your department, subject to the approval of the Graduate Dean, and should be submitted to the Division of Graduate Studies with the report of the qualifying examination. The Dissertation Reading Committee must have a minimum of three readers, the majority of whom must be members of the Santa Cruz Division of the Academic Senate. A change in the membership of the committee must be approved by the Graduate Dean.

You must either be a registered student or on Filing Fee the quarter in which your degree is to be conferred (see Filing Fee). Submit your Announcement of Candidacy and Application for the Ph.D. Degree (and check payable to U.C. Regents if on Filing Fee status) to the Division of Graduate Studies by the end of the second week of the quarter in which your degree is to be awarded. All requirements for the degree must be met by the last day of instruction for the quarter in which you applied for the degree (see Academic and Administrative Calendar). You must prepare a professionally finished work in format, style, spelling and appearance, abiding by the dissertation guidelines available from the Division of Graduate Studies. The required number of copies of the thesis must be filed with the Division of Graduate Studies by the published deadline date of the Academic and Administrative Calendar.

DISABILITY RESOURCE CENTER

The goal of the Disability Resource Center (DRC) is to provide equal educational access to students with disabilities. DRC serves students with physical, psychological, and learning disabilities. Academic support services include, but are not limited to, readers, note takers, test proctors, library assistants, lab assistants, sign language interpreters, and mobility assistance. Advocacy and liaison with faculty and staff are offered through the office. Special equipment that may be borrowed from the office includes tape recorders and laptop computers. The office provides advising to meet the individual needs of students with disabilities, and offers information and referral, including printed resources. DRC also serves as liaison with the State Department of Rehabilitation.

If you have disability-related needs for classroom accessibility, contact DRC as early as possible prior to the beginning of the quarter. The office can work with Registrar to assure that classes are scheduled in accessible rooms.

The Disability Resource Center authorizes students with permanent disabilities to use the lift-equipped van service. To schedule van rides, please call TAPS at ext. 9-2829. DRC also coordinates close-in parking for disabled students.

More information is available from the Disability Resource Center, 146 Hahn Student Services, ext. 9-2089 (TTY ext. 9-4806), e-mail drc@ucsc.edu , and website URL: http://www2.ucsc.edu/drc/

EDUCATION ABROAD PROGRAM (EAP)

Graduate students have the opportunity to study abroad through the UC Education Abroad Program. With 141 host universities in 113 cities in 35 countries around the world, there are numerous opportunities for language study, field work, and intensive study in one's major field. The program requires a formal application and has specific deadlines depending upon the country of choice. For further information, contact the EAP office: Room 107 Classroom Unit Building, ext. 9-2858, alien@cats.ucsc.edu, http://eap.ucop.edu/.

 

ENROLLMENT IN COURSES

The quarterly Schedule of Classes is your guide to enrolling in classes; it provides the appointment schedule for priority enrollment, the courses and their class numbers, course descriptions for courses offered, and instructions on how to access the MyUCSC Portal. The schedule is available online and at the Bay Tree Bookstore approximately five weeks into the preceding quarter. Review the courses to be offered for the upcoming quarter and meet with an adviser from your department if you need assistance in selecting courses.

The UCSC General Catalog online gives detailed descriptions of each course you may wish to enroll in, including general education requirements, prerequisites, restrictions, and enrollment limitations. The UCSC General Catalog is available online at reg.ucsc.edu/catalog. You may also purchase a copy of the 2006-08 catalog at the Bay Tree Bookstore. Prerequisites alert you to the level of experience needed to successfully complete a course. Think twice about attempting a course for which you are not prepared. You should choose one or more alternate course(s) in case one of the courses you want is not available.

The university makes every effort to offer the courses listed in the UCSC General Catalog online and the Schedule of Classes; however, changes may occur after publication. For updated scheduling information, visit the online Schedule of Classes at reg.ucsc.edu/soc.

The printed and online entry for each course offering is based on information submitted by the departments and colleges before the beginning of the quarter. Courses listed in the UCSC General Catalog online and Schedule of Classes are subject to change through prescribed academic channels. New course proposals and changes initiated by the departments and colleges and approved through the appropriate dean and the Committee on Educational Policy. Changes to the printed Schedule of Classes, e.g., cancelled classes, newly added classes, etc., are posted online through the searchable Schedule of Classes (reg.ucsc.edu/soc).

Enrollment Instructions

Read your quarterly Schedule of Classes for complete instructions on how to enroll via the MyUCSC Portal, complete a schedul planner worksheet, and review related information (who is eligible to advance enroll, how to obtain a permission number, secondary sections/laboratories, and help with technical difficulties).

The Schedule of Classes also includes the Academic and Administrative Calendar for the campus, a campus map, fee information, and useful phone numbers. If you haven't enrolled in classes by the published enrollment deadline, you'll be charged a late fee of $50. In addition, for students with funding, late enrollment triggers late payment of fees and a delay in disbursement of funds to the student.

Prepare in advance for enrollment by checking on the MyUCSC portal (click on the Holds and ToDo Lists link) for holds that will block enrollment. Information about how to remove the hold is included. Students can also view their priority enrollment appointment time on the MyUCSC portal by clicking on Enrollment and Classes and the n on the Enrollment Appointment link.

The Graduate Division will not accept any late changes (after the Add/Drop/Swap deadline) to a student's enrollment unless there are compelling reasons for exceptions. Normally these justifications will be limited to personal or family health problems or prolonged physical absence from campus. Neglecting to verify enrollment or forgetting to enroll in the appropriate course(s) will not be considered justification for exceptions.

Enrollment Verification and Correction

You are advised to verify all enrollment transactions by viewing your schedule on the MyUCSC Portal. The MyUCSC Portal is available 24 hours a day, seven days a week and operates on real time, so any transactions can be immediately verified.

Use the MyUCSC Portal to confirm your courses, meeting times, and locations, and the grade option. Use the MyUCSC Portal to make any changes or corrections to your enrollments by the posted enrollment deadlines (see the Academic and Administrative Calendar).

Accessing MyUCSC Portal

Type "my.ucsc.edu" on the address line of any web browser (except AOL). You do not need to include "http" or "www." Log in with your student ID, which begins with the letter "W" followed by seven digits, and your password. Please note that the log in is case-sensitive. Once you are logged in the relevant links appear in the blue colored area of the page. If you need assistance with enrollment, call the Registrar's Office at (831) 459-4412 Monday through Friday from 8:00 to 5:00, or send e-mail to Registrar@ucsc.edu. You may also visit the Office of the Registrar located in Hahn Student Services, near the north entry. Counter hours are 9:00 to 4:00 Monday through Thursday and 10:00 to 2:00 on Fridays. For technical support, contact the ITS Help Desk. The ITS phone, email, online and walk in contact information is listed at http://its.ucsc.edu/services/help_desk/index.php along with FAQs.

Veterans and Veterans Dependents

Veteran Services, a part of the Registrars Office, located in 160 Hahn Student Services, serves as a liaison between the Department of Veterans Affairs (DVA) and students who, as veterans, veterans' dependents, or reservists, receive education benefits. The staff also assists with the Cal Vet program, which offers fee waivers to California residents who are dependents of veterans who died or are disabled due to service-related causes.

As a veteran or a veteran's dependent, to ensure timely processing of your benefits claim, contact Veteran Services when you first accept your offer of admission to UCSC. Call (831) 459-1358 for further information

Veterans and veterans' dependents who receive educational benefits from the DVA are expected to make satisfactory progress toward completion of the degree objective. Dropping a course will affect your payments. If, due to mitigating circumstances, you drop a course or withdraw from the University, the reduction or termination of payments will begin on the effective date of the drop. If mitigating circumstances cannot be shown, the DVA will consider the effective date to be the first day of the quarter in which the drop or withdrawal occurs, and you will be charged for an overpayment from the first day of the quarter. A mitigating circumstance is defined as a circumstance beyond the student's control that hinders the student from pursuing the degree.

Academic Support and Services for Veterans

Services for Transfer and Reentry Services (STARS) provides a broad range of academic and personal support services to military veterans during their transition to the university and while they are enrolled at UCSC. The main STARS office is located in room 216A of the Academic Resource Center. Contact staff at (831)459-2552 or (831)459-1520 or visit the STARS website, stars.ucsc.edu

EVALUATION OF PERFORMANCE

At UC Santa Cruz, student performance in all coursework, except non-credit seminars, is evaluated according to the Narrative Evaluation System, which includes Satisfactory/Unsatisfactory/Incomplete notations, and the letter grade option (A, B, C, D, or F) as well as descriptive narrative evaluations. Your department will also prepare written evaluations for any qualifying examinations you complete. Copies of your evaluations may be obtained from your department office or viewed at MyUCSC. Plus (+) and Minus (-) notation option is not available to graduate students. Please note only A and B grades are considered passing for graduate students.

The Graduate Council has the authority to hear graduate student appeals of grades or evaluations.

Narrative Evaluations

Graduate students receive a narrative evaluation for each credit-course in which they enroll.

Repeating Courses

Graduate students may repeat a course in which they earn a grade of C, D, F, or U. Degree credit for a repeated course will be granted only once and the most recently earned grade will be used to determine whether a degree requirement has been met.

Interim grade notations include:

In Progress 

The notation IP (In Progress) is restricted to certain sequential courses that extend over two or three quarters of an academic year. These courses are specifically described in the General Catalog. The grade option you select in the first quarter of the multiple term sequence applies to all quarters of the sequence. You receive the same notation for each course upon completion of the two-or-three quarter sequence, and the final grade is applied to all quarters. If you are unable to complete a multiple-term course sequence, arrange with the instructor of the course to receive credit for the quarter(s) of work completed. The instructor must report the notation to the Office of the Registrar.  

Incomplete

An Incomplete grade may be assigned for work that is of satisfactory quality but is incomplete. To receive an I, however, you must make arrangements with your instructor prior to the end of the quarter. It is important that you discuss the situation with your instructor as soon as it becomes apparent that you will be unable to finish the course work as it may become too late to arrange for an Incomplete, resulting in an Unsatisfactory or Fail notation on your record.

If you receive an incomplete you must take steps to remove it within one year from the time the Grade I was received unless the instructor or department specifies an earlier date. You need not be registered the quarter you file the petition to remove the incomplete. If you fail to remove the Incomplete grade within one year, the I will be entered officially and permanently as a Fail or Unsatisfactory depending on the grading option you elected.

Veterans and veteran dependents should note that failure to remove an incomplete may result in overpayment of VA benefits.

The following steps should be taken to remove an incomplete grade

   Obtain a Petition for Removal of Incomplete form at the Office of the Registrar.

   Take the completed petition and the nonrefundable $10 fee to the Cashier's Office by 4 p.m. on or before the deadline (see Academic and Administrative Calendar). The Cashier's Office staff will validate the petition and return it to you with a receipt of payment.

   Take the validated petition with the completed course work to the instructor by the same deadline. The instructor will note your grade on the petition and return it with the narrative evaluation to the course-sponsoring agency, who will then forward it to the Office of the Registrar. A copy of the completed petition will be sent to you at your department Office. Please note that the instructor's deadline will be no later than the date listed in the Academic and Administrative Calendar.

Under extenuating circumstances, you may be granted a one quarter extension to make up the incomplete with instructor and department chair approval.

Administrative Correction Notations

For each situation described below, the Administrative Correction notation will be recorded and the Office of the Registrar will request clarification from the instructor.

NC - if you elected the letter grade option and the instructor submits an NP or U.

GC - if you elected Satisfactory/Unsatisfactory grading and the instructor submits a Pass,

AC - if you elected the letter grade option and the instructor submits a Pass or Satisfactory.

Z - is an interim grade notation indicating that the instructor did not submit a grade.

For fall and winter quarters, a copy of your end-of-term grade report will be available at your department office about one week after the end of the quarter. For spring, records are available two to three weeks after the end of the quarter. Leave a stamped, self-addressed envelope at your department office if you want them mailed to you.

You may access your grades for any quarter by web. Log into my.ucsc.edu. Enter your Student Identification Number (SID) and your Password. Grades are usually available about one week after the end of the quarter.

EXAMINATIONS

Ordinarily, examinations which are required for an advanced degree, including language and comprehensive examinations and qualifying or final examinations for the Ph.D., may be given only during an academic session for which the student has registered. With the approval of the graduate committee of the appropriate academic unit, such examinations may be given between the end of any academic session for which the student was registered and the beginning of the next regular academic session.

FILING FEE

A candidate in good standing (see Academic Progress) for a Master's or Doctor's degree need not be a registered student in the quarter in which he/she files the thesis or dissertation and/or takes a formal final examination if prior to the beginning of that quarter the candidate has met all the other requirements for the degree and is in good standing (see Academic Progress). Thus, instead of paying the full quarter fees and possibly nonresident tuition, the student is required to pay only the Filing Fee, amounting to one half of the regular term University Registration Fee (Section 7.c., Chapter 6060 of the Planning and Budget Manual).

In order to be eligible for filing fee, a student must have been either on an approved leave of absence or registered in the previous quarter.

A student using the Filing Fee should submit the application for Filing Fee, signed by all members of the Reading Committee by the end of the second week of the quarter (see Academic and Administrative Calendar). These signatures signify that all members have read the thesis/dissertation and believe that the candidate will need to make only minor revisions and will submit the completed work by the end of the quarter. The Department Assistant will forward your Application for Degree, Application for Filing Fee, and your Filing Fee check to the Division of Graduate Studies by the end of the second week of the quarter.

A candidate on filing fee is not eligible to use University facilities (library, laboratory facilities, or faculty time except for the reading of the dissertation), nor is the student eligible for financial support (GSR, TA, Fellowships or need based financial aid or loan).

If, after paying the filing fee in any one quarter, a candidate should find it necessary to use the education facilities of the University or to impose demands upon faculty time other than for the final examination, or reading of the thesis/dissertation, the candidate must resume registration as a student. If this should occur during the quarter in which the student has paid the filing fee, the amount of this payment may be credited to the Registration Fee. A student who does not complete the thesis or dissertation, or who is required to repeat the final examination must either register as a student or apply for a Leave of Absence. Normally, students are expected to use the filing fee only once.

FINANCIAL SUPPORT

Extramural Support

The advantages of obtaining support from national foundations and federal agencies, both for the recipient and for UCSC, are numerous. For the recipient, a major award can mean greater freedom to pursue his or her own studies, relieved of the time-consuming responsibilities involved in graduate student research and teaching assistantships. And the prestige attendant upon winning a national fellowship competition should not be overlooked. Having a national organization's stamp of approval can make a difference in the competition for attractive research and teaching positions later on, not to mention crucial postdoctoral appointments.

The campus also benefits when one of its students wins an outside fellowship. Each such award constitutes recognition both of the institution and the particular program, and may smooth the way for future applicants from that school or program.

Intramural Support (Merit Based)

The Office of Graduate Studies administers a limited amount of financial support for graduate study in the form of fellowships and grants (see also the section on Graduate Student Employment). These funds are distributed to individual departments which distribute the awards. Recommendations for fellowships are made by the departments and are based on merit as well as financial need. Receipt of an award in the first year of study does not guarantee continuation of support in succeeding years. Students wishing to work on campus concurrent with the receipt of a fellowship must obtain the approval of the Graduate Dean. If you hold a non-UCSC fellowship, you cannot also hold a UCSC fellowship of any kind without the approval of the Graduate Dean.

If you receive a TA, GSR, or fellowship in addition to need-based financial aid, the Financial Aid Office will consider these awards when allocating their resources. This could result in a revised financial aid award (see Intramural Support - Need Based).

From time to time, special notices of fellowship competitions administered by the Graduate Studies Office will be distributed to your department.

Intramural Support (Need Based)

Graduate students are encouraged to submit the Free Application for Federal Student Aid (FAFSA) to apply for support from the Financial Aid Office as well as from their academic departments. This form may be filed beginning January 1 prior to the academic year in which you are requesting. To receive loan support for fall quarter, the FAFSA should be submitted no later than June 1. The Financial Aid Office processes the FAFSA, verifies data by requesting supporting documentation and determines financial need. The academic departments allocate all aid (except student loans) to graduate students. The Financial Aid Office determines eligibility for Federal Direct Student Loans for students who request them. This typically happens during the month of August after the Financial Aid Office has received notification from the academic departments regarding all other financial awards made to students. However, students may apply for loans any time during the academic year. Adjustments to loan awards may be made in winter and spring quarters for students who receive additional support from academic departments for these quarters.

An otherwise eligible graduate student must also be in good standing, enrolled in five credits or more, and making satisfactory academic progress to receive federal student loans.

The Financial Aid Office is located in Room 205 Hahn, (831) 549-2963. The phone is answered Monday through Friday between 8 a.m. and 5 p.m.; prerecorded information is available 24 hours. Information is also available from our Web site: http://www2.ucsc.edu/fin-aid. The office is open Monday through Thursday from 9 a.m. to 4 p.m. and Fridays from 10 a.m. to 2 p.m. Most financial aid questions can be answered by the professional staff who work at the main counter and on the phones. Financial aid advisers are also available to see students on a drop-in basis and by appointment most days. Graduate students have an assigned adviser. You may also address questions to the office via e-mail: fin_aid@cats.ucsc.edu . 
 
Fellowship and loan funds are disbursed to students quarterly via the student's UCSC billing account. Disbursement does not occur until the student is enrolled in at least 5 units. Funds first offset tuition, fee, on-campus housing and other UCSC charges for that term. Credit balances are paid to students by the Office of Student Business Services either via electronic fund transfer (EFT)